The operating system for modern professional organisations

Run your entire business from one connected system.

Customers. People. Projects. Work. Money. One connected platform.

Synapse replaces the fragmented tools, spreadsheets, emails and manual processes that keep organisations disconnected — bringing sales, projects, people, time, expenses and billing into one intelligent operating system.

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SYNAPSEONE SYSTEMCRMCUSTOMERSPROJECTSTASKSTIMESHEETSLEAVEEXPENSESBILLINGHRMSPAYROLL

The problem

Your business is connected.
Your software isn't.

  1. A customer enters through sales.
  2. The information gets copied into another system.
  3. The project lives somewhere else.
  4. Timesheets live in Excel.
  5. Expenses arrive over email.
  6. Approvals happen on WhatsApp.
  7. Billing is reconciled manually.
  8. Management asks: “What's happening?”
  9. And someone starts building a spreadsheet.
CRM
Excel
Email
WhatsApp
HRMS
Project tool
Finance
Billing
Fragmented data
SYNAPSE
One connected system

If your business looks like this, you don't need more software. You need one system.

  • “Where is the latest client information?”
  • “Has the team submitted their timesheets?”
  • “Who is waiting for approval?”
  • “How much work have we actually delivered?”
  • “How much can we bill this month?”
  • “Why don't Finance and Operations have the same numbers?”
  • “How many projects are at risk?”
  • “Why are we still maintaining this in Excel?”

Synapse was built to eliminate these questions.

The big idea

One business.
One source of truth.

Lead
Customer
Project
Task
Timesheet
Expense
Billing
Revenue

Running underneath

PeopleLeaveAttendancePayrollApprovalsNotifications

Every part of the organisation talks to every other part.

No duplicate data. Entered once, used everywhere.

No manual reconciliation between teams.

Meet Synapse

A single operating layer for everything your organisation does.

What's inside

Every module your organisation runs on — already connected.

Switch modules on when you need them. Core services — identity, roles, approvals, audit and notifications — are always available to every organisation.

CRM & Sales

Lead and opportunity masters, Kanban pipeline, weighted forecast, duplicate control and one-click conversion into a customer and project.

Projects & Tasks

Project master with fees and billable flag, delivery teams, Jira-style task board, dependencies, progress rollup and lifecycle closure checks.

Timesheets

Weekly grid with a live hours-filled bar against your configured daily and weekly targets, period locking and approval routing.

Leave & Attendance

Policies, balances, manager approvals and a shared calendar. Approved leave automatically blocks those days in the weekly timesheet.

Reimbursements

Single add-claim flow with client and project tagging, receipt uploads, policy limits and manager plus finance approvals.

HRMS

Employee master with CTC captured at onboarding, effective-dated hikes, recruitment, onboarding, performance, assets and exit management.

Payroll & Billing

Payroll runs, ready-for-billing queue, invoices and collections — every amount traceable to the work and hours that created it.

Reports & Dashboards

Role-aware dashboard widgets and a secure report library across sales, delivery, people, time and money.

Helpdesk

Internal ticketing with categories, priorities, assignment and a full audit trail on every state change.

One continuous record

From first conversation
to final payment.

One customer, one thread. Nothing is re-typed, nothing is lost between teams, and every number traces back to the work that created it.

  1. Lead
    ABC Corporation
    Source: referral
  2. Opportunity
    ₹25.0 L
    Stage: proposal
  3. Customer
    ABC Corporation
    CUS-000148
  4. Project
    Digital Transformation
    PRJ-000091
  5. Team
    8 people
    Allocated
  6. Tasks
    142 tasks
    72% complete
  7. Timesheets
    1,240 hours
    86% billable
  8. Expenses
    ₹1.8 L
    Approved
  9. Invoice
    ₹25.0 L
    INV-000142
  10. Payment
    ₹25.0 L
    Received

Product experience

See the system, module by module.

synapseglobal.app / crm

Sales pipeline

Leads, opportunities and weighted forecast in one board.

Open pipeline
₹4.2 Cr
Weighted
₹1.7 Cr
Win rate
38%
OpportunityStageValue
ABC CorporationProposal₹25.0 L
Northwind AdvisoryNegotiation₹18.5 L
Helios EngineeringQualification₹42.0 L
Meridian LegalDiscovery₹9.2 L

Illustrative data. Every figure in Synapse comes from your own organisation's records.

Project operations

Know what's happening.
Before someone has to ask.

Digital Transformation

PRJ-000091 · ABC Corporation

On track
Project health
On track
Completion
72%
Billed
₹12.4 L
Unbilled hours
42
Tasks at risk
3
Team on leave
2

Synapse connects project delivery, people, time, expenses and billing against the same record.

Your project manager doesn't need five systems to understand one project.

Project profitability

Know the true margin
on every project.

Annual CTC is captured at onboarding and updated with every hike, so Synapse converts approved timesheet hours into real delivery cost — automatically, against the project fee. Non-billable projects carry their full cost.

ProjectFeeCostMargin
Digital Transformation₹25.0 L₹16.2 L35.2%
Data Platform Rollout₹18.5 L₹15.9 L14.1%
Internal R&DNon-billable₹4.1 L—

Hourly cost derived from annual CTC across standard capacity — 8 hours a day, 40 hours a week.

  • Cost built from effective-dated compensation history, not averages.
  • Billable or non-billable is set on the project itself.
  • Visible only to administrators and project managers.
  • Exportable for finance review.

Plug and play

Configured by your organisation — not by a consultant.

Every master, status, workflow and approval path is editable in the product. Subscribe to the modules you need, and switch the rest on later without a rebuild.

Configure in minutes
Roles & permissionsApproval chainsProject types & prioritiesTask statuses & workflowsDepartments & designationsLeave policiesExpense categories & limitsTimesheet hour rulesNumbering seriesBranding & logo

Module subscriptions

Each organisation subscribes to the modules it uses. Navigation, dashboards and guides adapt automatically.

Granular RBAC

Object-level permissions with scopes, sensitive-field control and full tenant isolation enforced in the database.

Agent integrations

A secure MCP endpoint lets approved AI assistants read your projects, tasks, customers and tickets with your own permissions.

Audit everywhere

Every create, edit, approval and status change is recorded with who, what and when.

Leadership

Stop managing the business
through spreadsheets.

Leadership should not need to ask five people for five numbers to understand what's happening. Synapse gives one live view of the organisation as it actually operates.

Revenue
₹62.8 L
Pipeline
₹4.2 Cr
Projects
24 active
Utilisation
78%
People
186
Billing
₹38.4 L ready
Cash
₹7.4 L due
Approvals
21 waiting

Your people

Your people shouldn't have
to work around your software.

Profile
Tasks
Timesheet
Leave
Expense
Attendance
Payslip

One place for employees.

One source of truth for managers.

One system for HR.

Everything flows.

  1. A deal is won.
  2. Customer is created.
  3. Project is created.
  4. Team is assigned.
  5. Tasks are created.
  6. Timesheets are submitted.
  7. Expenses are approved.
  8. Work becomes billable.
  9. Invoice is generated.
  10. Management sees the result.

Synapse doesn't just store information.
It connects the workflow between it.

Each step hands off automatically — with the right approvals, permissions and audit entries applied on the way.

Why Synapse

Built around how organisations actually work.

One source of truth

Everyone works from the same data.

One connected workflow

Information moves with the work.

One control layer

Permissions, approvals and audit trails are built in.

One view of the business

Leadership sees the organisation as it actually operates.

One platform that scales

Start with one team. Expand across the organisation.

Without Synapse

CRM
Excel
Email
WhatsApp
HRMS
Project tool
Finance
Manual reports

Disconnected.

With Synapse

ONE PLATFORM
Connected customers
Connected people
Connected projects
Connected work
Connected finance

One source of truth.

Who it's for

Built for organisations
where work actually happens.

If your business sells expertise, delivers projects and bills for effort, Synapse fits the way you already operate.

Consulting firms
Professional services
Advisory firms
Investment banking
Accounting & CA firms
Legal firms
Technology services
Engineering & project businesses

Everyone sees what matters to them.

CEO“How is the business performing?”
CFO“What can we bill and collect?”
Manager“What's happening with my team and projects?”
HR“What's happening with our people?”
Employee“What do I need to do today?”
Sales“What's in my pipeline?”
Project manager“Are we delivering on time?”

Synapse gives each person the right view of the same business.

Trust

Built for business.
Not just software.

Isolation is enforced in the database, not by application code alone. One organisation can never read, write or list another organisation's records or files.

Multi-tenant architecture
Role-based access
Granular permissions
Audit trails
Secure documents
Organisation-level data isolation
Controlled approvals
Financial controls

Your business has a flow.
Your software should too.

Sales creates the relationship.

Projects deliver the promise.

People do the work.

Timesheets measure the effort.

Expenses capture the cost.

Billing captures the value.

Synapse connects the entire flow.

Organisations running on Synapse

Customer logo
Customer logo
Customer logo
Customer logo

Placeholders — customer names, logos and outcomes are published only once they are confirmed by the customer.

FAQ

Questions buyers ask us first.

What is Synapse?

An operating system for professional organisations: CRM, projects, tasks, timesheets, leave, expenses, HR, payroll and billing in one connected platform.

Who is Synapse built for?

Organisations that sell expertise and deliver projects — consulting, advisory, accounting, legal, technology and engineering services businesses.

How is Synapse different from an HRMS?

An HRMS manages people in isolation. Synapse links people to the projects they deliver, the time they log and the revenue they generate.

How is Synapse different from a CRM?

A CRM stops at the closed deal. In Synapse a won deal becomes a customer, a project, a team, tasks, timesheets and finally an invoice.

Can Synapse manage projects?

Yes — projects, phases, delivery teams, tasks with dependencies, progress rollup, budgets and risk signals.

Can Synapse manage billing?

Yes. Billable work, expenses, invoices and collections are traced back to the timesheets and tasks that created them.

Can different organisations use the platform independently?

Yes. Each organisation is a separate tenant with its own users, admins, roles, master data and configuration.

How does organisation-level data isolation work?

Every record carries an organisation reference and PostgreSQL row-level security enforces the boundary on every read and write, including files.

Can we configure roles and permissions?

Yes. Roles, permissions, approval chains, statuses, priorities, project types and master data are all configurable per organisation.

Can Synapse replace multiple existing tools?

It is designed to. Most teams retire their spreadsheets, standalone timesheet tools and manual approval chains first.

Your business is already connected.
Your system should be too.

Bring customers, people, projects, work and money into one operating system.

Book a demoExplore Synapse